Services
Service Support
Tech-Labs is committed to providing the best service to our customers before and after you purchase any of our products. Our staff of factory trained, certified Service Support Engineers are proud to service our customers with:
- Professional Installation
- Diagnostic & Repair
- Lab Layout Design
- On-Site Support
- 800# Phone Support
- Remote Access Support
To take advantage of any of these great value added services, please contact us at (800) 445-1088 or service@tech-labs.com.
Jerry Hodge
Phone (800) 445-1088
Cell (281) 924-4455
Lamar University
Jim Arter
Phone (800) 445-1088
Cell (281) 772-0051
Certified Technician
On-Site Training
In addition to these great services Tech-Labs is committed to providing our customers with the keys to run our programs successfully. Our staff of Teacher Trainers have years of combined experience to help our customers utilize their programs to their maximum potential. Our Training staff offers:
- Full day
- Half day
- Custom training
- Professional development
To take advantage of any of these great value added services, please contact us at (800) 445-1088 or training@tech-labs.com.
*Return Policy.
*A 50% Cancellation fee will apply on any order canceled after delivery. A 40% cancellation fee will apply on any order canceled prior to delivery.
Tech-Labs must be notified within five working days of the customers intent to return the product. Returning an item after it has been received by the purchaser must be completed within 5 working days of receipt and will result in a 30% restocking fee which will be calculated on the gross amount of the Purchase Order and any shipping/freight costs will be billed to the purchaser. This assumes product is in ORIGINAL, UNOPENED (new) condition and the product will not be returned until all fees and shipping/freight charges are paid in full. An inspection prior to acceptance of return may be required to certify condition of the product. This cost shall be paid by the purchaser.
Tech-Labs is not responsible for any damages to items being returned.
* Equal Employment Opportunity Employer Statement
Technical Laboratory Systems is an Equal Employment Opportunity Employer.
Employment and program policies of Technical Laboratory Systems are nondiscriminatory in regard to race, color, gender, religion, age, national origin, disability, veteran status or sexual orientation.
